General FAQ RHS Steel Supplies

Questions and Answers:

1. Q: What types of steel products do you offer?

   • A: We offer a wide range of steel products including RHS, SHS, beams, angles, flat bars, round bars, channels, and sheets. We also provide galvanized and stainless steel options.

2. Q: Do you provide custom steel fabrication services?

   • A: Yes, we offer custom steel fabrication services including cutting, bending, welding, and powder coating to meet your specific project requirements.

3. Q: What is the lead time for orders?

   • A: Lead times vary depending on the product and quantity. Standard products are typically available for immediate pickup or delivery, while custom orders may take longer. Please contact us for specific lead times.

4. Q: Do you offer delivery services?

   • A: Yes, we provide delivery services across Sydney and surrounding areas. Delivery times and fees may vary based on the location and size of the order.

5. Q: Can I get a quote for my steel requirements?

   • A: Absolutely. You can request a quote by contacting us via phone, email, or through our website. Please provide details about the products and quantities you need.

6. Q: What are your business hours?

   • A: We are open Monday to Friday from 7:00 AM to 5:00 PM  We are closed on Saturday and Sundays.

7. Q: Do you sell to the public or only to businesses?

   • A: We sell to both the public and businesses. Whether you are a DIY enthusiast or a professional contractor, we are here to meet your steel supply needs.

8. Q: What is your return policy?

   • A: We accept returns of standard stock items within 14 days of purchase, provided they are in original condition. Custom orders and cut-to-size materials are non-returnable. Please contact us for more details.

9. Q: Do you offer any discounts for bulk orders?

   • A: Yes, we offer competitive pricing and discounts for bulk orders. Please contact our sales team to discuss your requirements and receive a tailored quote.

10. Q: How can I contact you for more information?

    • A: You can contact us by phone at 02 8102 5892, email us at This email address is being protected from spambots. You need JavaScript enabled to view it., or visit our website and fill out the contact form. Our team is ready to assist you with any inquiries.

These questions and answers are designed to address common customer inquiries and provide clear, helpful information.